User Experience Researcher Lead or Consultant
you passionate for driving effortless and desirable end user
experiences? Progressive is hiring a User Experience Researcher to work
with business and designer partners, to validate that our products and
systems create a great customer experience. In this position, you will
be responsible for facilitating in-lab and on-line studies in addition
to facilitating sprints and design workshops.
• Perform research that will assist in developing actionable results that result in great customer experience
• Analyze, design and lead usability tests to identify and document potential deficiencies
• Create designs and recommendations to address the deficiencies and ensure they align with business needs and strategies
• Participate in Progressive’s Innovation Services group which provides services to help drive innovation across the company.
Get full details and apply on the Progressive Website.