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User Experience Researcher Lead or Consultant

Position Description:

Are you passionate for driving effortless and desirable end user experiences?  Progressive is hiring a User Experience Researcher to work with business and designer partners, to validate that our products and systems create a great customer experience. In this position, you will be responsible for facilitating in-lab and on-line studies in addition to facilitating sprints and design workshops.
Day-to-Day Responsibilities:
• Perform research that will assist in developing actionable results that result in great customer experience
• Analyze, design and lead usability tests to identify and document potential deficiencies
• Create designs and recommendations to address the deficiencies and ensure they align with business needs and strategies
• Participate in Progressive’s Innovation Services group which provides services to help drive innovation across the company.

Get full details and apply on the Progressive Website.

Posted: 07/18/2019

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