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Upcoming events

    • Wednesday, April 24, 2019
    • 6:00 PM - 8:00 PM
    • Sherwin-Williams Hinckley Industrial Parkway Office 4780 Hinckley Industrial Parkway, Cleveland, OH 44109 - 200 Training Room

    In-house User Experience practices are still a relatively new frontier for most companies. As a result, it's common for UX Teams to have bigger hurdles on the path to greater adoption and maturity as compared to other, long established functions (think Finance or Engineering). 

    To maximize the impact of UX and effectively integrate the UX services you provide, it's helpful to assess the maturity of UX at your organization. Having a roadmap will enable you to better understand where to take action and improve, as well as help communicate a vision for where you'd like to get to. 

    Join speakers Beth Williams and Ann Marie Bergman from Sherwin-Williams for an interesting, interactive session to learn about maturity models and why they are important. Engage in a discussion of the pros and cons of existing models and get a sneak peak at the model being used at Sherwin. If you don't leverage a specific maturity model, you'll walk away with foundational pieces to develop a maturity roadmap for your organization so you can better convey to stakeholders where you are and the direction you intend to take. 


    6:00 - Food/Networking

    6:30 - Presentation


    Enter the driveway closest to the 4770 Sherwin Williams sign. Please park closest to the Suite 200 entrance or in the back parking lot. See attached diagram for parking areas & building entrances.

    • Thursday, May 23, 2019
    • 6:30 PM - 8:00 PM
    • Hyland Building 3 28105 Clemens Rd, Westlake, OH 44145

    Two women watching a user during a usability test

    Usability testing is a critical aspect of determining whether your decisions and designs actually work for the people they effect. But how can you add this process into your workflow—and your company's culture?

    Come discover how to build or improve your usability testing system with researchers from Hyland’s UX Lab. Listen to first-hand examples on what has worked—and what hasn't—so you can improve your organization’s efforts.


    Marc Majers is a User Experience Designer at Hyland, a UX consultant for TheoremCX and an adjunct professor at the University of Akron. He’s worked in application, software and website design for over 20 years, won industry awards, and ultimately gained skills in e-commerce, user research, interaction design, digital strategy, conversion rate optimization, and usability testing. He’s worked with organizations such as Progressive Insurance, Cleveland Institute of Art, and local advertising agencies like Wyse.

    He is author of “Don’t Fear The Forward: The Secret to Building Successful Websites” and president of Leading Hands Through Technology, a nonprofit that helps other nonprofits with technology.


    6:30-7 p.m.: Food/Networking

    7-8 p.m.: Presentation followed by a Q&A session

    • Saturday, June 22, 2019
    • 9:00 AM - 12:30 PM
    • Garfield Heights Library 5409 Turney Rd, Cleveland, OH 44125

    Get together for a Saturday morning of hands-on UX activities! 

    Join us for a few hours of creative exercises, show and tell of whiteboard techniques, and design critiques. These activities will be facilitated, but will be led by YOU and fellow attendees. Whiteboards, Post-Its, and ample coffee (and food) will be provided for this fun morning of collaboration!

    • Tuesday, July 09, 2019
    • 6:30 PM - 9:00 PM
    • TBD

    woman sketching mobile designs

    You may have heard of something called UX or user experience. You may even have UX on your team.  But you’re not sure what UX really does. We’ve put together a panel to shed some light on what UX is, how it differs across organizations, and the impact it has on shaping products and services.

    Everyone on the panel brings unique perspectives to share. They are all active practitioners honing their craft. From small to large companies, from cross-functional teams to teams of 1, from distributed to co-located, you’ll learn a lot about UX.

    Topics we will cover:

    • What UX means
    • What it’s like to practice UX
    • How UX workings at each organization
    • Which companies in town have UX
    • Who is hiring
    • How you can get into UX as a career


    Nicole Capuana, Product Design Consultant


    • Jay Mazzone - UX Design at Thunder::tech
    • Abigail Plumb-Larrick - UX Research at Key Bank
    • Josh Kruszynski - Product Design at Complion, founder of Design Breakfast
    • Taylor Henschel  - Civic Innovation Fellow at Microsoft
    • Lindsey Redinger - Product Manager & User Research at InvsionApp


    6:30 - Food & Networking

    7:00 - Panel Discussion

    • Wednesday, October 16, 2019
    • 6:30 PM - 9:00 PM
    • TBD

    Group of UXD looking at analytics

    Google Analytics offer rich insight into the behavior of your users but they can be intimidating for those who don’t know how to leverage them. 

    As part presentation and part hands-on activity, this event is designed to get you up and running with the best reports for user experience design professionals.  Initially, we’ll walk through each report to fully understand it and then practice interpreting it using sample data.  Be sure to bring a laptop/tablet to get the most out of this session.


      Monica Ralston 

      Monica has worked both domestically and internationally for organizations that range from boutique consulting firms to Fortune 100 companies.  Much of her time has been spent in the financial sector doing user research and UI testing with banks, brokerages and accounting software.  
      She is an original co-founder of UXPA Cleveland and a 20-year veteran of this industry.  (Yes, this industry has been around for at least 20 years)

      Most recently, Monica has been teaching at Kent State University and developing their undergraduate User Experience Design minor.  She is passionate about this work and shares her enthusiasm with anyone patient enough to listen. 


        6:30 - Food & Networking

        7:00 - Panel Discussion

        • Thursday, November 14, 2019
        • 8:00 AM - 4:30 PM
        • Tri-C Corporate Campus East 4400 Richmond Rd, Warrensville Heights, OH 44128


        The 14th annual World Usability Day (WUD) event will be celebrated globally on November 14, 2019. Programs will be organized in over 40 countries around the world. The Northeast Ohio chapter of the User Experience Professionals Association (UXPA CLE) has been hosting a special event since 2005 for members and associated students, professionals and user advocates in the region. 


        At World Usability Day 2019 on Nov. 14, UXPA Cleveland will once again bring together professionals, practitioners and industry experts for an intensive, informative and intriguing day of professional development sessions and networking. Though the exact details still are in progress, we are ready to start lining up our 2019 speakers.

        This year’s theme is “Design for the Future We Want,” inspired by the United Nations’ Sustainable Development goals that provide a roadmap of the future. These 17 goals vary broadly, such as "Good Health and Well Being" to "Gender Equality" to "Sustainable Cities and Communities."

        In support of this theme, we’re looking for speakers who can share their ideas and experiences to help us all create the future we want. So, we ask you: What work have you done that may inspire others? What hurdles have you overcome in the process? What small (or big) steps do you think people can take to improve their projects—and our futures? 

        Learn how to submit a proposal.


        Tri-C Corporate College East
        4400 Richmond Rd.
        Warrensville Heights, OH 44128

        Free at Tri-C Corporate Campus


        You may cancel and receive a full refund up to 30 days before the event (October 8, 2018). Within 30 days before the event you can receive a 50% refund up until one week prior to the event. There will be no refunds within a week of the event.


        A special thank you to all of our sponsors for their support of World Usability Day 2018 event and of UXPA Cleveland. This event would not be possible without their generous support. 

        Bronze Sponsors:

        basalmiq logo

        In Kind Sponsors:

            axure logo Rosenfeld LogoO'Reilly

        Sketch logoadobe logo adobe xd logo

        Become a Sponsor

        Want to be a sponsor of WUD 2019? To learn how you can become a sponsor of WUD 2019, download the sponsorship form.


        Student Scholarship

        UXPA Cleveland's World Usability Day conference is an ideal opportunity to expand your education. But as a college student, we realize your budget may be strapped. Want to spend the day surrounding yourself with knowledge—and a talented network? You could earn a scholarship to attend our all-day event. To apply, submit an essay (500 words or fewer) explaining why you would like to attend World Usability Day and what you hope to gain from the experience.

        Deadline to submit your essay: October 1, 2019

        Please email your essay to president@uxpacleveland.org. Decisions will be made by UXPA Board and will be announced on October 15, 2019.

      Past events

      Wednesday, March 20, 2019 How to Successfully Navigate a UXD Interview - Preparing Your Resume & Responses
      Wednesday, March 06, 2019 How to Build a UX Internship from the Ground Up
      Thursday, February 07, 2019 Power of Design Systems
      Thursday, November 08, 2018 World Usability Day: Design for Good or Evil
      Wednesday, October 10, 2018 Building a Better Online Experience—for Everyone
      Wednesday, September 26, 2018 How to Get Your Customers to Successfully Complete Surveys
      Tuesday, July 17, 2018 Explore Your Inner Maker
      Saturday, June 23, 2018 Hands-on UX
      Tuesday, May 08, 2018 UXPA Evening of Networking
      Wednesday, April 25, 2018 Using the Wisdom of Ants to Build Successful Products
      Thursday, March 08, 2018 Differentiating Yourself in Today's Competitive Job Market
      Thursday, February 08, 2018 February 2018 Event
      Thursday, November 09, 2017 November - World Usability Day 2017
      Wednesday, October 18, 2017 October Social & Networking Event
      Tuesday, September 12, 2017 Artificial Intelligence Beyond the Hype
      Tuesday, August 01, 2017 August - No Event this Month
      Thursday, July 20, 2017 Five Misconceptions of User Research
      Wednesday, June 21, 2017 Women in Technology: Common Challenges, Successes & Opportunities
      Thursday, May 25, 2017 UX Beyond Digital Interfaces
      Tuesday, April 18, 2017 Designing for VR: A First Take
      Wednesday, March 29, 2017 How Can UX Fit into Agile?
      Tuesday, February 07, 2017 Product Managers on UX Success
      Thursday, November 10, 2016 November - World Usability Day 2016
      Wednesday, October 26, 2016 October - Mix & Mingle Networking Night
      Wednesday, September 14, 2016 September - The Good, the Bad, and the Ugly: What UX Managers Look for in Finding Talent
      Wednesday, July 27, 2016 July - Defining UX in Your Organization
      Thursday, June 23, 2016 June - How to Not Suck at User Onboarding: Patterns and Anti-Patterns Explored
      Thursday, May 19, 2016 AB Testing Tips & Panel Discussion
      Wednesday, April 20, 2016 Car UX: Talking to Cars
      Wednesday, March 23, 2016 Digital Strategy in Healthcare & Enterprise Retail
      Wednesday, February 24, 2016 Prototyping Tool Comparison: Axure and InVision
      Thursday, January 28, 2016 Design Workshop and Social

      Cancellation Policy
      For monthly UXPA Cleveland events – UXPA Cleveland is not able to refund nonmembers if they cannot make the event.  

      Thank you for your understanding.

      Copyright© 2017 UXPA Cleveland | User Experience Professionals Association, Cleveland Chapter. All rights reserved.

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