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How To Deliver A Good First Impression

  • Monday, September 23, 2019
  • 6:30 PM - 9:00 PM
  • 18301 Brookpark Road, Cleveland, OH 44142


Registration is closed

Boss PRO-Kart driving around the track

Your organization needs to stay competitive and continue to drive results.
When was the last time you took a step back to understand the overall
experience? Learn from Brad Copley, co-founder of BOSS PRO-Karting, how
his team understands the needs of his customers to build the ultimate
experience, keeping them engaged during each stage. Explore how you can
map each stage and perform the same technique for your company.


Donna Payravi is a Kent State University student pursuing a bachelor’s degree in Digital Systems Interaction and minoring in User Experience Design as well as Nonprofit Studies. This past summer, Donna has immersed herself in a full-time User Experience Design internship at Hyland Software, Inc. where she conducted user tests, designed prototypes, developed accessibility resources, and more. She is committed to optimizing the ways in which humans connect with their software and technology, as well as how these experiences can be enhanced for unheard minorities.

Brad Copely - Owner Boss Pro-Karting
Brad grew up attending races with the family, began wrenching
for a sprint car team at age 13, and then went on to a successful career in
sales and marketing – crossing paths with the motorsports world whenever


    6:30 - Networking

    7:00 - Presentation & Tour

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