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How to Build a UX Internship from the Ground Up

  • Wednesday, March 06, 2019
  • 6:30 PM - 8:00 PM
  • Cleveland Clinic Administrative Campus, 3175 Science Park Drive, Beachwood , Ohio 44122. 4th floor, room 424.


Registration is closed

People working on sketching wireframes

View the presentation (.pdf)

Though warm weather may feel far away, it’s time to start planning now for your summer internship openings.

Find out why every company needs a UX intern and how to design a meaningful UX internship program. Learn what qualities make a good intern, including which types of backgrounds lend themselves to UX interest. Laura will share how she structured a UX internship for college students, with the goals of providing a meaningful learning opportunity for the students and improving the user experience of several Cleveland Clinic websites.

Sneha will share insights into why she initially sought the internship experience and how the experience benefited her. Because feedback is crucial, particularly for millennials (so we’re told), Laura will share how she used the Ask-Tell-Ask method to provide meaningful feedback to her interns. Finally, Laura and Sneha want to hear from UXPA professionals their thoughts about how a UX internship could be made more meaningful for students.

Join us for an exciting, informative discussion as you prepare to welcome students this summer. (And, students, you can get a sneak peek at what might be in store for you soon.)

About the Speakers:

Since 2010, Laura Malee Greenwald, MBA, has managed communications and marketing for the Cleveland Clinic Education Institute, which comprises 10 centers including the Lerner College of Medicine and Graduate Medical Education. In her role, she manages several internet and intranet sites; writes and edits copy for newsletters (both print and online) and the web; and consults with internal clients about their communication and marketing needs. She’s held various marketing and communications roles at Cleveland Clinic for nearly two decades and has taught courses and presented on topics such as business communication, difficult conversations, crafting an elevator pitch, and creating effective scholarly poster presentations.

Sneha Sharma, MBA, has been working as a Web Usability Intern at the Cleveland Clinic since late 2018. Her interest in technology and business took her to Indiana from India, where she recently graduated with an MBA at Purdue. Prior to that, she worked with American Express as a Software Developer and Tech Lead, eventually moving into the e-commerce retail startup industry. Her diverse experience has made her take up multiple responsibilities, especially at the budding startup, but in the core, she has always been inclined towards technology and its propensity to make life comfortable beyond measures.


6:30 - Food/Networking

7:00 - Presentation

Presentation PDF Slides

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